‍Privacy PolicyEffective Date: January 1, 2025
‍Certified Realty and Sterling Real Estate
Email: team@certifiedrealty.ca
Phone: 780-762-0279

‍1. Introduction
Certified Realty and Sterling Real Estate (“we,” “us,” or “our”) is committed to safeguarding the personal information of our clients, customers, and users in accordance with applicable privacy legislation in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and your rights regarding that information.

‍2. Application of Canadian and Alberta Privacy Laws
We are subject to and comply with:PIPEDA (Canada) – governing how we collect, use, and disclose personal information in the course of commercial activity.PIPA (Alberta) – applicable to private sector organizations operating in Alberta.
Where there is overlap between these laws, we adhere to the law that provides the highest level of privacy protection.

‍3. Information We Collect
We may collect the following categories of personal information:Identity and Contact Information: Your name, address, email, phone number, and identification documents as required by law.Transactional Information: Real estate transaction history, agreements, property preferences, and related communications.Technical Information: Website interaction data such as IP address, browser type, and device information.Voluntary Information: Any personal information you provide through inquiries, forms, emails, or phone conversations.

‍4. Purpose for Collection
We collect personal information for the following purposes:To provide real estate services, including property listings, viewings, and transactionsTo comply with applicable legal and regulatory obligations (e.g., FINTRAC)To communicate with you about properties, services, or inquiriesTo manage business operations and enhance our service offeringsTo verify identity and prevent fraud

‍5. No Sale or Sharing for Promotional or Marketing Purposes
We do not sell, trade, rent, or share your personal information with any third parties for promotional, marketing, or advertising purposes. Your data will only be used for the purposes explicitly stated in this Privacy Policy and with your consent, where applicable.

‍6. Disclosure of Personal Information
We may disclose your personal information only under the following circumstances:Authorized Service Providers: To third-party vendors (e.g., IT services, legal or accounting professionals) who are contractually obligated to maintain confidentiality and use the data solely for specified business purposes.Legal and Regulatory Requirements: To comply with applicable laws, court orders, or government regulations (e.g., Canada Revenue Agency or FINTRAC).Business Transactions: In connection with a merger, sale, or transfer of assets, under strict confidentiality agreements.

‍7. Consent
We collect, use, and disclose personal information only with your knowledge and consent, except in circumstances where collection or disclosure without consent is authorized or required by law. Consent may be express or implied, depending on the nature and sensitivity of the information.
You may withdraw your consent at any time, subject to legal or contractual obligations.

‍8. Data Retention and Safeguards
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. We use physical, administrative, and technological safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

‍9. Your Rights
You have the right to:
Access your personal information and request corrections
Withdraw consent for certain uses of your information
File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta if you believe your rights have been violated
To exercise these rights, please contact us directly using the information below.

‍10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

‍11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updated versions will be posted on our website with a revised effective date.

‍12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or to make a privacy-related request, please contact:
Certified Realty and Sterling Real Estate
‍Email: team@certifiedrealty.ca
Phone:780-762-0279
Mailing Address: 11155 65 St NW, Edmonton, AB T5W 4K2
You may also contact the appropriate oversight bodies:
‍Office of the Privacy Commissioner of Canada: www.priv.gc.ca
‍Office of the Information and Privacy Commissioner of Alberta: www.oipc.ab.ca